We do not accept returns nor make refunds. Please, do not send items back without contacting us first because we can only make exchanges.
We can only make exchanges for items that are not customized/personalized.
Make sure to provide your correct address so that you can receive your item. We are not responsible for items that are delivered to the wrong address.
If we sent you the wrong item, please e-mail firstname.lastname@example.org with your name, e-mail and Order ID# so we can solve this issue asap.